Digital Agenda

Are you ready to change your business model to get ahead in the digital era? Reinventing your business poses several challenges. You can choose between altering your existing business model or transforming it completely. Either way you need to embrace the new technologies to transform your business and create new revenue streams. This theme addresses how your organisation navigates in this rapidly changing world of opportunities and threats.

We know the robots are coming. Actually, we know they are already here. However, how do we use them to improve our businesses and find new revenue streams? This theme explores the possibilities of both robotic and cognitive automation. Automation is a big wave in business optimisation and it will drive significant cost savings and quality improvements for companies everywhere.

We use them to activate our data and they play a key role in the digital transformation. Augmented reality, virtual reality, mixed reality, blockchain and internet of things can process an ocean of new insight, interactions and possibilities that will revolutionise our lives and businesses. This theme gives you the latest insight into the digital tools for our future.

Channels and customer touchpoints are constantly multiplying. Today’s digital customer engagement is contextual and personal - and should be based not just on who the customers are, but where they are, what they have done, and what they are likely to want next. This relation-driven interaction is at the core of digital business. We dive into the aspects of the digital customer engagement focusing on concrete solutions for you and your business.

Predicting the future has naturally an immense potential. Machine learning processes company data and finds patterns in order to predict what will happen next. Around the globe, many industries are realizing the huge scope of artificial intelligence and machine learning. This theme invites you into your digital future that holds both possibilities and threats.